Product Tour

Jirafe transforms commerce by helping merchants gain insight into the information they need to attract, retain, and grow customer relationships

Watch the video

Product Tour

Jirafe transforms commerce by helping merchants gain insight into the information they need to attract, retain, and grow customer relationships

Watch the video

Jirafe transforms commerce by helping merchants gain insight into the information they need to attract, retain, and grow customer relationships

All of Your Marketing Data in One Place
Merchandising
Marketing
Order History
Customer Data
Purchase Funnel
Financial
Merchandisers and buyers rely on Jirafe so that they can connect their customers with the products they want. At a high level they can view how trends impact sales, and then drill-down for product or SKU level reporting.
Marketers turn to Jirafe when they need to know where their customers are coming from. Jirafe gives marketers all of their data in one place so they can see which channels, campaigns, and promotions lead to sales.
Getting the big picture about how your customers responded to a promotion is only half of the battle. Jirafe gives everyone on your team customer-level data, including average order value, order history, and lifetime value.
You need the ability to answer questions like how are people flowing through your site, and are people looking at products but not making purchases. Jirafe can show you where your customers are stuck, so you can decide how to make changes to your online shopping experience to get your customers moving through the pipeline.
You need the ability to answer questions like how your customers are moving through your site. Jirafe can show you where your customers are stuck, so you can improve their online shopping experience to encourage them to complete orders.
Jirafe can help you gain insights about the behavior of your potential customers, such as which products drive lost revenue and enables you to act on that information to help drive conversions.

Are You Ready to Grow with Jirafe?

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Beautifully Simple Insights

Jirafe’s business intelligence capabilities simplify complex data, and deliver it to you
pre-formatted and analyzed in the form of Insights. All you have to do is make decisions.

  • Customer Insights
  • Merchandising Insights

Who are your best customers?

Insight: Best Customers

Your Data-Driven Decisions

  • Send customers specialized content such as exclusive announcements on new products
  • Offer loyalty programs and perks to keep customers happy
  • What products are my customers browsing, but not buying?

    Insight: Viewed But Did Not Purchase

    Your Data-Driven Decisions

  • Retarget customers with content to purchase products they frequently viewed but didn’t buy
  • Create customized offers to encourage purchase behavior
  • Which of your customers are you at risk of losing?

    Insight: Inactive Customers

    Your Data-Driven Decisions

  • Launch win back campaigns to keep your customers from going away
  • Invite customers to participate in loyalty programs
  • Do some of your customers only buy lower priced products, or buy when items are only on sale?

    Insight: Low AOV Customers

    Your Data-Driven Decisions

  • Create incentives to encourage customers to spend more
  • Show customers products frequently purchased together
  • What are your most visited, best converting products?

    Insight: Rockstar Products

    Your Data-Driven Decisions

  • Feature items as most popular products on site to win new customers
  • Create additional products with similar attributes
  • What products have to potential to drive more revenue?

    Insight: Promising Products

    Your Data-Driven Decisions

  • These products have low traffic, but high conversion rates so you may want to run additional promotions
  • Feature items on the homepage of your site to see if sales benefit from increased visibility
  • Which products need to be priced lower or marketed better?

    Insight: Products to Improve

    Your Data-Driven Decisions

  • These products are the most visited, but worst converters - you may want to explore alternate pricing options
  • Other steps to take to improve conversion rates may include Improving the product description and positioning. or improving product visuals on site.
  • For each of your top-selling products, what is the related product with which it is most frequently sold?

    Insight: Products Purchased Together

    Your Data-Driven Decisions

  • Create product bundles to drive higher average order value among customers
  • Target customers with follow on promotions based on past purchase history